Tamat: My NCSoft customer service experience
February 15th, 2010
Tamat: My NCSoft customer service experience Hello Soflie, This issue has been escalated all the way up to the Customer Service Manager and has been fully investigated. First let me go over what has happened to this point and what needs to happen from here for this to be fixed. On February 6th you reported your account as compromised (hacked)
Tamat: Recent Account Security Claims
January 6th, 2010
Tamat: Recent Account Security Claims Happy New Year Daevas, We’ve been looking at your reports over the last week and our entire security team spent the weekend attempting to reproduce bugs that could potentially cause an issue with account security. So far, we’ve been unsuccessful at doing so but will continue to investigate any reports to make sure that your account information is secure
Tamat: [NA] Server Maintenance 3:30 a.m. PST, January 6, …
January 6th, 2010
Tamat: [NA] Server Maintenance 3:30 a.m. PST, January 6, … We are bringing the Aion servers down at 3:30 a.m. PST, January 6, 2010 ( more ) for maintenance
Amboss: [DE] Serverwartung 06.01.2010 12:00 MEZ
January 6th, 2010
Amboss: [DE] Serverwartung 06.01.2010 12:00 MEZ Die europäischen Aion Server werden am 06.01.2010 12:00 MEZ für Wartung heruntergefahren. Die Wartung sollte nicht länger als 4 Stunden dauern. Bitte beachtet, dass mit dieser Wartung auch das Soloriusfest beendet wird
Ayase: [UK] Server Maintenance 06/01/2010 11:00 GMT
January 6th, 2010
Ayase: [UK] Server Maintenance 06/01/2010 11:00 GMT We are bringing the Aion servers down at 06/01/2010 11:00 GMT ( more ) for maintenance. The maintenance is estimated to take no longer than 4 hours.
Ayase: Holy crap Azphel [34 trillion Kinah reward bug/exploit]
January 4th, 2010
Ayase: Holy crap Azphel [34 trillion Kinah reward bug/exploit] Second reply here — just wanted to affirm that we’re still looking in to the issue (we are evaluating the stem of the problem and considering options) and that we’ll hopefully have some more info very soon.
Tamat: Hacked! What to do?
December 29th, 2009
Tamat: Hacked! What to do? Hey everyone, We’ve seen an increase in phishing activities that has led to an increase in hacked accounts over the last two weeks.
Ayase: support in NCSUCK
December 10th, 2009
Ayase: support in NCSUCK Create a Customer Support ticket and stick around — there might be a few days worth of lag time for the ticket at the moment, but the guys will get to it as soon as they can.
Admin: [UK] November Aion Community Address
November 26th, 2009
Admin: [UK] November Aion Community Address Hello everyone,
Admin: [UK] November Aion Community Address
November 26th, 2009
Admin: [UK] November Aion Community Address Hello everyone,
